As the Turf Care Team Leader, you'll be responsible for all aspects of lawn health and maintenance. In additon to perfoming necessary tasks you will also supervise Team Members, instruct them on lawn care best practices and assign tasks.

1 year

Copay 50/50 benefit plan including but not limited to, prescription drug coverage, paramedical, life insurance, EAP program, dental, and long-term disability. Tuition reimbursement program.

OT paid after 44 hours a week, work/life balance, production bonus, appreciation lunches, STAT holiday pay, award-winning projects.

As a Fine Gardening Team Member, you'll be working outdoors on some of the most beautiful gardens in the area.

You'll be instructed on horticultural best practices and learn how to care for plants, trees and shrubs. Typical tasks include garden clean-up, tilling of soil, raking, mulching, planting, deadheading, pruning and any other tasks assigned by your team leader.

N/A

Copay 50/50 benefit plan including but not limited to, prescription drug coverage, paramedical, life insurance, EAP program, dental, and long-term disability. Tuition reimbursement program.

OT paid after 44 hours a week, work/life balance, production bonus, appreciation lunches, STAT holiday pay, award-winning projects.

As the Fine Gardening Team Leader, you'll be responsible for the health and beauty of our clients' gardens. In addition to performing necessary tasks, you will supervise Team Members, instruct them on fine gardening best practices and assign tasks.

1 year

Copay 50/50 benefit plan including but not limited to, prescription drug coverage, paramedical, life insurance, EAP program, dental, and long-term disability. Tuition reimbursement program.

OT paid after 44 hours a week, work/life balance, production bonus, appreciation lunches, STAT holiday pay, award-winning projects.

As an LM Data Entry Administrator, you will provide administrative support to the Landscape Management Team, monitor LMN time tracking and adjust when required.

The ability to communicate effectively with all members of the company is essential

1 year

Copay 50/50 benefit plan including but not limited to, prescription drug coverage, paramedical, life insurance, EAP program, dental, and long-term disability. Tuition reimbursement program.

OT paid after 44 hours a week, work/life balance, production bonus, appreciation lunches, STAT holiday pay, award-winning projects.

Receiving new leads:
Review LMN To-Do’s daily for new leads.
Respond to potential new clients within 48 hrs of their initial contact.
Educate our potential clients on our process and timelines over a phone call. Ask the potential client to think about and prepare the amount they would like to invest in their maintenance program.
Set up a site visit.
Update LMN To Dos in ‘Receiving new lead’ after contacting lead.

Site visits:
Arrive on time.
Have the potential client lead you through their wish list and problem areas.
Guide the potential client through the areas of improvement you see.
Discuss budget for management and enhancement.
Engage in active listening, verbally confirming you’ve heard and understood the client’s concerns, timelines and budget.
Schedule the next touchpoint.

Follow-up:
Fill in after meeting and meeting minute templates prior to starting the next task.
Email meeting notes to the client confirming the next touchpoint date.
Review your personal schedule, master time management to stay in an urgent, not stressed state.
Reach out to any team members for assistance if information and expertise is required.

Administration:
Fill in and complete leads and client sheets after estimating or client updates.
Proficient use of estimating system and templates.
Consistent communication with Production Supervisor and LM Admin after any contract changes or new sales.
Schedule quality site inspections for every client, number of QSI’s is determined by scope of work.
Review any issues found during QSI visit with team leaders.
Schedule and perform a site walkthrough with clients after QSI is complete to listen to any concerns, inform clients of our progress and how we are taking care of any issues.
Review sales tracker for weekly, monthly and quarterly progress.
Update clients 1 week in advance of their scheduled service.
Hold calendar space for a weekly one-on-one huddle with supervisor to review sales goals, discuss development goals and for an opportunity to address any concerns.
Hold calendar space for a weekly team meeting to review team stats, schedules, client trends and area of focus for the upcoming week.

Sales goals:
It is expected that you will bring in $350,000 in new sales revenue between new contracts and client enhancements yearly.
It is expected that you will renew contracted services with 92% retention.
We would like to see your book of sales at $750,000 by season 3 consisting, of $400,000 in renewable contracts and $350,000 in new sales. Year 2 sales goal will be determined by season 1 performance.

Leadership:
It is expected that you will conduct yourself in a professional manner at all times, being the face of Wentworth Landscapes to potential new clients.
It is expected that you will share knowledge and skills with our team, as we believe in an abundance of opportunity for growth in our department, where we constantly look to train others to replace ourselves providing advancement opportunities for the entire team.
It is expected that any behaviour seen that is outside of our company culture be addressed with candour, courage and courtesy at the time of the issue taking place.

2 years

Copay 50/50 benefit plan including but not limited to, prescription drug coverage, paramedical, life insurance, EAP program, dental, and long-term disability. Tuition reimbursement program.

OT paid after 44 hours a week, work/life balance, production bonus, appreciation lunches, STAT holiday pay, award-winning projects.